PRIVACY POLICY

Effective Date: 20/05/2025
Last Updated: 20/05/2025

AstroVayu, accessible at www.astrovayu.com, is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services, visit our website, or make a purchase.

By accessing our website or using our services, you agree to the practices described in this policy.

Information We Collect

We collect the following types of personal information:

Personal Identifiers: Name, email address, phone number, date of birth, billing address, and shipping address.
Payment Information: Payment details are processed securely through trusted third-party payment gateways. AstroVayu does not store full credit or debit card details.
Astrological Information: Birth date, time, place, and other relevant personal preferences for providing services.
Technical Information: IP address, device type, browser type, usage data, and cookie-related data.

Use of Information

The information we collect is used to:

  • Deliver personalized astrological services and content
  • Process bookings and facilitate secure payment transactions
  • Communicate updates, promotional offers, or service changes (with consent)
  • Enhance website functionality and service delivery
  • Fulfill legal, contractual, and regulatory obligations

Legal Grounds for Processing

For individuals within the European Union, we process personal data based on the following lawful grounds under the General Data Protection Regulation (GDPR):

  • Consent
  • Performance of a contract
  • Legal obligations
  • Legitimate interests

Payment Processing

We use secure third-party payment processors such as Stripe, Razorpay, or PayPal. These processors are compliant with PCI-DSS standards to ensure payment security. AstroVayu does not store your full payment card information.

Data Sharing

AstroVayu does not sell or rent personal information. Data may be shared with:

  • Authorized service providers, including astrologers and support staff
  • Payment gateway providers for transaction processing
  • Legal authorities where disclosure is required by law or necessary to protect our rights

All partners are required to handle data in accordance with applicable privacy laws and maintain confidentiality.

User Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability

To exercise any of these rights, please contact us at info@astrovayu.com.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and gather usage analytics. These include:

  • Essential cookies for core site functionality
  • Analytics cookies for tracking performance
  • Marketing cookies for advertising relevance

You can control or disable cookies through your browser settings.

Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

Data Security

AstroVayu employs technical and organizational measures to protect your personal data. This includes SSL encryption, access controls, secure infrastructure, and compliance with PCI-DSS standards for payment transactions.

International Transfers

For users outside India, your information may be processed in India or other jurisdictions. Appropriate safeguards, such as contractual clauses, are used to ensure your data remains protected.

Children’s Privacy

AstroVayu does not knowingly collect data from children under the age of 13. If such data is discovered, it will be deleted promptly.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Users are advised to review the privacy policies of any third-party websites visited.

Updates to This Policy

AstroVayu may update this Privacy Policy from time to time. Any changes will be reflected on this page, with the effective date updated accordingly. Continued use of the website indicates acceptance of the revised policy.

Contact Information

For questions or concerns about this Privacy Policy or our data practices, please contact:

AstroVayu – Privacy Officer
Email: info@astrovayu.com
Phone: +91 89388-49885
Address: Yash Homes, Behind Doon IT Park Back Gate, Near Doon Divine Society, Dehradun (Uttarakhand) – 248001
Website: www.astrovayu.com